Invoicing
Create, send, track, and manage professional invoices.
Business Feature
This feature requires a Business subscription or higher. Learn about plans
Overview
Invoice Management enables Business and Family tier users (and legacy Pro accounts) to create professional invoices with line items, tax, notes, and terms. Track invoices through a full status workflow and download branded PDFs.
Creating an Invoice
- Select or create a customer from your directory.
- Add line items with description, quantity, and unit price.
- Optionally add tax rate, notes, and payment terms.
- Save as Draft or submit immediately.
Status Workflow
Invoices follow a strict progression. Invalid transitions are rejected by the API.
- Draft → Sent → Under Review → Approved → Completed
- Once a payment is received online, the invoice moves to Paid automatically.
- If the customer requests edits, status becomes Changes Requested — update and resubmit.
- At any stage before Completed: can be moved to Cancelled.
Online Payment
Once an invoice has been sent to a customer, you can generate a secure payment link directly from the invoice detail page.
- Generate Payment Link — Click the button in the Online Payment card on any sent invoice. A secure, unique link is created and stored on the invoice.
- Share the link — Copy the link and send it to your customer via email, text, or any messaging app. The customer does not need an account of any kind.
- Customer pays — Your customer opens the link in any browser and pays by card. The transaction is fully encrypted.
- Automatic status update — When payment is confirmed, the invoice status updates to Paid and you receive an email notification immediately.
- Regenerate — If a link expires or you need a fresh one, click “Regenerate link” at any time before the invoice is paid.
The payment link is also surfaced on the customer's invoice review page as a prominent Pay Now button, so customers can pay directly without any extra steps.
Features
- Customer Directory — Manage a list of customers with name, email, and address.
- Branded PDF Download — Generate PDF invoices with your business logo and address.
- Online Payment Links — Let customers pay securely by card with a single click.
- Business Logo — Upload and crop a logo that appears on invoices, estimates, and customer emails.
- Activity Log — Complete history of all interactions with each invoice.
- Dashboard Widget — Outstanding invoice summary on the main dashboard.